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Westario Power is committed to providing accessible quality service to all members of the public in the communities it serves.

Accessibility for Ontarians with Disabilities Act (AODA)

The Accessibility for Ontarians with Disability Act (2005) requires by law, that all service providers remove barriers faced by people with disabilities. The purpose of the AODA is to move organizations in Ontario forward on accessibility with the long term goal of a barrier-free Ontario by 2025.

Accessibility Standards for Customer Service

The Accessibility Standards for Customer Service, Ontario Regulation 429/07 became law on January 1, 2008. It is the first of five standards under the AODA and is a significant step towards achieving the goal of a barrier-free Ontario. The law requires that all public and private sector organizations in Ontario, including Westario, are in compliance with this standard by January 1, 2012.