If you have not received your PO Box #, please contact our office as soon as it becomes available.
All business customers opening a new account are required to pay a security deposit; exceptions may apply 1) where the customer provides a business letter of reference from a gas or electricity distributor in Canada confirming “Good Payment History” - please submit with this application, if available, 2) where a customer provides an irrevocable letter of credit from a chartered bank or trust company; or a performance bond, 3) Other than a customer in a >5,000kW demand rate class, a satisfactory credit check, min. credit rating of A, from a nationally recognized credit bureau, made at the customer’s expense; report must be for a period within the past six months.
* Business customers shall be permitted to pay deposits in equal instalments up to a four-month period.
Effective October 13, 2020, RPP customers have the choice bewtween Time-of-Use (TOU) pricing and Tiered pricing;
TOU pricing reflects the cost of producing electricity at different times of day based on demand. TOU pricing has three periods: on-peak, when energy demand and cost is high, mid-peak, when energy demand and cost is moderate, and off-peak, when energy demand and cost is low. These prices are set by the Ontario Energy Board twice a year on May 1 and November 1.
TOU pricing ultimately gives you more control over your electricity bill. By adjusting your usage habits, TOU pricing enables you to save money during hours when electricity is more expensive. To learn more about TOU pricing and its three periods, visit www.oeb.ca
Tiered pricing is one price for usage based on a threshold amount and a higher price for usage over that threshold. The threshold for residential consumers changes twice a year on a seasonal basis; to 600 kilowatt-hours per month during the summer season (May 1 to October 31) and to 1,000 kilowatt-hours per month during the winter season (November 1 to April 30).
Tiered prices are set by the Ontario Energy Board twice a year on May 1 and November 1. To learn more visit www.oeb.ca