November 19, 2018
The Ontario Energy Board (OEB) is warning consumers to beware of people calling or visiting homes claiming to offer rebates on energy bills.
- Know who you’re dealing with – If someone calls you, ask for the name of the person you are speaking with, the company they represent and their telephone number.
- Ask for ID – If someone is at your door, ask to see identification, including a business card and ID card with the sales representative’s company information.
- Protect your personal information – Do not feel compelled to share your personal information. Your utility bill is private. It contains personal information like your account number and energy usage.
- No home inspection necessary – The OESP application and approval process does not require a home visit. Utilities rarely visit your home and usually set up an appointment first.
Consumers with questions or concerns about any sales calls or door-to-door experiences are encouraged to contact the OEB at 1-877-632-2727 within the hours of 8:30 a.m. and 5 p.m., Monday to Friday, or call the police.