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Electricity Safety Awareness Survey

January 9, 2022

Westario Power contracted the services of UtilityPULSE, an industry leader in the collection of customer feedback assisting Westario Power in making both strategic and operational decisions, to complete our annual Electricity Safety Awareness survey. Starting January 10, 2022, UtilityPULSE will begin fieldwork to poll Westario Power’s service territory on electrical safety awareness — Note: caller

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Ontario Providing Electricity-Rate Relief for Small Businesses, Workers and Families

January 7, 2022

The Ontario government is also providing electricity-rate relief to support small businesses, as well as workers and families spending more time at home while the province is in Modified Step Two. For 21 days starting at 12:01 am on Tuesday, January 18, 2022, electricity prices will be set 24 hours a day at the current

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Ontario Launches New Supports for Businesses

December 23, 2021

The Ontario government is introducing new supports for many of the businesses that are most impacted by public health measures in response to the Omicron variant. These supports include a new Ontario Business Costs Rebate Program and a six-month interest- and penalty-free period to make payments for most provincially administered taxes. Through the new “Ontario

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Holiday Season Office Hours (2021)

December 21, 2021

The Westario Power office will be closed for the holiday season starting at 12:00 PM on Friday, December 24, 2021 and re-opening on Monday, January 3, 2022 at 8:30 AM. To report an electrical emergency or report a power outage, please call Toll Free: 1-866-978-2746. From all of the Staff at Westario Power, Warm Wishes

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Westario Power Leadership Accord Signing on Diversity, Equity, and Inclusion

December 8, 2021

Walkerton, ON Westario Power set a new benchmark and signed a Leadership Accord on Diversity, Equity, and Inclusion. President and CEO, Jenny Alfandary emphasized the significance of equal opportunities and the role of the company in setting a precedence for businesses operating in rural regions of Ontario to break down discrimination in hiring barriers. Chair

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Ontario Energy Board announces no change to electricity prices for households and small businesses

November 1, 2021

On November 1, 2021, Time-of-Use (TOU) and Tiered prices for residential and small business customers under the Ontario Energy Board’s (OEB) Regulated Price Plan (RPP) will remain unchanged. The winter Time-of-Use (TOU) hours and the change in the Tier threshold for residential customers on Tiered pricing will take effect November 1 as usual. The Ontario

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Westario Power shares Vision and impressive modernization model with Minister of Energy

October 14, 2021

WALKERTON, ON Westario Power hosted a symposium with the Minister of Energy, Honourable Todd Smith; MPP Lisa Thompson, Minister of Agriculture, Food and Rural Affairs of Ontario; Westario Power Board Chair, George Bridge, and President and CEO, Jenny Alfandary to share the LDC’s exceptional modernization model. Minister Smith was impressed by the modernization model and

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Delay Issuing September Bills

October 7, 2021

Westario Power is rectifying issues that caused a delay in September bills being produced for a small number of Westario Power customers – this group of customers will be contacted directly. Our Billing Team is working to ensure your bill continues to be accurate and is produced in a timely fashion. Our focus is to

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2021 Customer Satisfaction Survey

October 1, 2021

Westario Power has partnered with UtilityPULSE, a Canadian company specializing in polls and surveys for the electricity sector, to reach out to our residential and small business customers by telephone to gather your feedback about our services. Between October 8 and November 5, 2021, UtilityPULSE will be conducting a Customer Satisfaction Survey on behalf of

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Westario Power Has Filed the 2022 Electricity Distribution Rate Application

September 7, 2021

On August 17, 2021, Westario Power filed its annual electricity distribution rate application for rates effective January 1, 2022 with the Ontario Energy Board (OEB). The OEB has assigned file number EB-2021-0065 to the application. The OEB has completed its preliminary review and has determined that it will now commence processing of our application. To

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