Residential Rates and Energy Pricing

Cost of Power

Peak Cost
Off Peak $0.065 per kWh
Mid Peak $0.095 per kWh
On Peak $0.132 per kWh

Delivery Charges

Charge Cost
Monthly Fixed Service Charge $20.06 per month
Distribution Charge $0.0082 per kWh
Low Voltage Charge $0.0018 per kWh
Deferral/Variance Account Disposition $0.0003 per kWh
Global Adjustment Sub-Account Disposition1 ($0.0036) per kWh
Smart Metering Entity Charge $0.79 per month
Transmission: Network $0.0062 per kWh
Transmission Connection $0.0045 per kWh

Regulatory Charges

Charge Cost
Wholesale Market Service/RRRP/CBR $0.0039 per kWh
Standard Supply Service – Admin. Charge $0.25 per invoice

1 Applies to all retailer enrolled customers paying the Global Adjustment

Loss Factor Adjustment for all Rate Classes: 1.07

Rates shown above are effective July 1, 2017

The Ontario Energy Board (OEB), at the request of the Minister of Energy, developed an electricity price plan known as the Regulated Price Plan (RPP). The RPP is designed to ensure that the price consumers pay for electricity better reflects the price paid to electricity generators.

RPP applies to residential consumers, small businesses and other designated consumers such as municipalities, schools, universities and hospitals. It does not, however, apply to large commercial customers using more than 250,000 kWh per year. Large volume commercial or industrial consumers will continue to pay the Hourly Ontario Energy Price (HOEP) or spot market price delivered through Standard Supply Service.

The OEB has developed a series of fact sheets to help residential consumers, small businesses and others who are considered low volume users of electricity learn more about the province’s electricity sector and their options for buying electricity.

Administrative Charges

Conditions of Service

Delivery Charges

Delivery Charges includes those charges previously known as Customer Fixed Monthly Service Charge, Distribution Charge, Transmission Connection Service Charge and Network Service Charge.  These are the costs for delivering electricity from generating stations across the province to Westario Power then to your home or business.  This includes the costs to build and maintain the transmission and distribution lines, towers and poles and operate provincial and local electricity system.

Security Deposit Requirements

The Retail Settlement Code, Section 7.4.3 provides Local Distribution Companies (LDC) the right to require a security deposit from all homeowners/tenants/commercial entities. A distributor may use any risk mitigation options available to manage customer non-payment risk. A distributor shall not discriminate among customers with similar risk profiles or risk related factors except where expressly permitted under the Distribution System Code.

Residential Security Deposits

Residential security deposits will be calculated using the billing cycle factor (2.5) times the customer’s average monthly load, at the location the customer is moving into, in the most recent 12 consecutive months within the last two years.  Where relevant usage information is not available for the customer for 12 consecutive months within the past two years or the billing system is not capable of making the calculation, the customer’s average monthly load shall be based on a reasonable estimate made by the distributor.  Deposits will be required only from those new customers who do not demonstrate reasonable credit worthiness, or from those existing customers who have proven poor credit.  The distributor shall permit the customer to pay security deposit in 4 equal monthly instalments, the first instalment being due on the implementation of an implied contract or the signing of service agreement.  The customer may pay the security deposit over a shorter period of time.

Interest will be credited to the customer account quarterly.  The interest rate will be determined based on simple interest paid from the date of the deposit being received.  Residential security deposits will be held until the customer no longer requires service, at which time, it will be applied to the customer’s final bill.

Return of the deposit will be considered annually providing the customer’s payment history reflects a one year history of prompt payments and is void of collection action.  Deposits are added to the customers’ first bills.  Any payment made is allocated first to the outstanding deposit amount required.

Harmonized Sales Tax (HST) Information

As announced in the 2009 Ontario Budget, the Provincial Sales Tax (PST) will be replaced with a more modern, value-added tax that will be combined with the federal Goods and Services Tax (GST) to create a Harmonized Sales Tax (HST) for Ontario, effective July 1, 2010.

The provincial portion of the HST will be eight (8)per cent and the federal potion will be five (5) per cent, for a combined HST rate of thirteen (13) per cent.

The HST will apply to all hydro invoicing and services carried out by Westario Power.

For questions surrounding GST/HST for Individuals, please call Canada Revenue Agency’s telephone service at 1.800.959.8281.

For questions surrounding GST/HST for Businesses, please call Canada Revenue Agency’s telephone service at 1.800.959.5525.